Case Study — Travel & Hospitality App
Forever Resorts South Africa: A Custom Booking App Built for Growth
Mont6 designed and developed the official Forever Resorts South Africa mobile app — a native iOS and Android booking app that lets guests search, compare, and reserve stays across the group's resorts, lodges, and hotels from their phone.
- Client
- Forever Resorts South Africa
- Industry
- Travel & Hospitality
- Platform
- iOS & Android
- Location
- South Africa
Project overview
Forever Resorts South Africa operates a portfolio of resorts, lodges, hotels, and retreats across Mpumalanga and beyond — including destinations such as Badplaas, Warmbaths, Swadini, and Matombu. Guests booking a stay needed a fast way to compare properties, check availability, and reserve accommodation without calling a central reservations desk or working through a desktop-only website.
Mont6 was brought on as the app development partner to design and build a dedicated booking app for iOS and Android — giving Forever Resorts a single, branded channel guests could use to plan and book a stay from anywhere.
The challenge
Forever Resorts' guests are spread across the country and often plan trips on the move — booking a weekend away from a phone, not a desktop. The business needed a mobile app development solution that could:
Surface every resort, lodge, and hotel in one searchable directory. Let guests check availability and start a booking by destination, not just by property name. Show guests exactly where each property is and how to get there. Keep guests engaged after booking with seasonal offers, news, and holiday programmes.
Without a purpose-built app, this traffic was funnelled through a general-purpose website and phone reservations, adding friction for guests trying to book quickly.
Our solution
Mont6 designed and developed the official Forever Resorts South Africa app from the ground up — covering UX design, native iOS and Android development, property and availability data integration, and submission to the Apple App Store and Google Play.
The app puts a "Book / Check Availability" search front and centre on the home screen, lets guests browse the full list of Forever Resorts properties sorted by distance, and gives each property its own detail page with a photo gallery, overview, and directions. A built-in map view, live chat, and a dedicated news section round out the experience — turning the app into both a booking tool and an ongoing marketing channel for seasonal campaigns like the group's #AppYourFingerTips promotion.
Key features
Destination-based booking search
Guests search by destination and check availability directly from the home screen, instead of scrolling a long property list to find somewhere to stay.
Full property directory
Every Forever Resorts property — resorts, lodges, hotels, and retreats — is listed with a photo, location, and distance from the guest, with one tap through to booking.
Rich property detail pages
Each property has its own Overview, Images, and Directions tabs, giving guests a full picture of the accommodation before they commit to booking.
Interactive map & directions
A map view plots every property across South Africa, so guests can plan a route or discover resorts near a destination they already have in mind.
Live chat support
An in-app chat bubble connects guests to support without leaving the app, reducing drop-off during the booking journey.
News, offers & seasonal campaigns
A built-in, location-filterable news feed keeps guests coming back for seasonal promotions, holiday programmes, and resort updates long after their first booking.
App screenshots
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